Explaining a mistake at work
6 segments · about 3 min read aloud
A few months ago I shipped a change on a Friday afternoon that broke something important.
The rungs
Read Aloud
The whole script, on screen
Cloze
The script, with phrases removed
Keywords
A few phrases to hit
Freestyle
Nothing but the timer
Topics
-
Handling a difficult customer
7 segments · about 4 min read aloud
-
Ordering food somewhere new
6 segments · about 3 min read aloud